When you servers keep track of how much they sold in in a shift, how much they go in total tips, and then how much they tipped out, they will have a benchmark for improvement. Â Most of your servers have no idea what percentage they are making on total sales or even what their average sales are. Â If they don’t measure anything, how will they ever improve.
Conduct a training and provide your servers a simple form they can complete at the end of every shift. Â Show them how to use their smart phones to calculate the percentages and then reward anybody who tracks their tips for 30 days. Â
Your sales will improve, your customers will be more satisfied and your servers will MAKE MORE MONEY when they start tracking their tips.
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