How to Solve a Restaurant Guest Complaint
Customer complaints in restaurants are always going to happen but here’s a surefire way to handle every single one of them. Just follow my L.A.S.T. system to diffuse problems.
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Running a Restaurant Isn't Hard
The #1 complaint in restaurant management is poor employee performance. If you’re not following this simple 5-step plan to train your employees, you’re never going to get the results that you want from them …ㅤㅤㅤ
Busy Is Killing Your Restaurant
Are you busy? There are things you’re doing all day, every day in your restaurant and it’s those things that are going to put you out of business. There are 4 things you can do today to battle the busy inside your restaurant …
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