Why Your Team Doesn’t Listen (And How to Fix It)
How many times have you given your team member a simple task … restock something, call a vendor, go check the cooler … only to find out it never got done.
Why Every Great Restaurant Needs a Conductor
Even the best orchestra in the world needs a conductor to keep everyone in sync. Your restaurant is no different.
The Old-School Restaurant Advice That’s Quietly Holding You Back
A lot of restaurant owners are still following advice that worked decades ago. It’s what they were taught by their parents, old bosses, or mentors. Work harder, do everything yourself, don’t fix what isn’t broken.
The Reason Your Staff Isn’t Meeting Expectations
Owners keep telling me their staff just don’t get it and won’t step up. They don’t follow the basics. They don’t seem to use common sense. And no matter how many times you say “we need better service,” it doesn’t change.
Why Your Schedule Is Making Staff Hate You
Your schedule might look fine on paper, but your team hates it. There’s one scheduling habit behind most of these problems and fixing it will make your team happier and your restaurant run smoother.
Stop Ignoring Staff Problems Until It’s Too Late
Most restaurant owners wait too long to deal with bad team behavior. You notice the little things in the first week — too chatty, too sloppy, not taking scheduling seriously — but you let it slide. Watch now to see how to spot problems early and stop them before they cost you.
Stop Promoting the Wrong People to Manager
Restaurant owners keep making the same mistake when promoting managers.
It feels like the right move. They’ve been around a while. They say they want it. You’ve got a spot to fill. But that decision backfires more often than it works.
Why Your Restaurant Brand Isn’t What You Think It Is
Most restaurant owners talk about “building their brand”, but what they’re really doing is working on branding.
clickBACON+ Toast POS: The Integration That Puts Your Numbers to Work
For more than a decade, clickBACON has helped independent restaurant owners get control of their numbers. Now, we’ve taken it to the next level.
Bearly Human: The Robot Revolution in Restaurants
Last month at the National Restaurant Show in Chicago, I chatted with Emily over at Bear Robotics where they’re putting robot servers on the floor for about $2 an hour.
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