Most restaurant owners wait too long to deal with bad team behavior. You notice the little things in the first week — too chatty, too sloppy, not taking scheduling seriously — but you let it slide. Watch now to see how to spot problems early and stop them before they cost you.
Restaurant owners keep making the same mistake when promoting managers.
It feels like the right move. They’ve been around a while. They say they want it. You’ve got a spot to fill. But that decision backfires more often than it works.
Last month at the National Restaurant Show in Chicago, I chatted with Emily over at Bear Robotics where they’re putting robot servers on the floor for about $2 an hour.
Running a restaurant is chaos—unless you’ve got the right strategies in place. In this video, we’re sharing two critical tips every restaurant owner needs to hear. One will help you build a strong, reliable team.
A struggling restaurant owner emailed me with a question I hear all the time: “I can’t afford to hire the team I need. I’m nervous and I’m stuck, what do I do?”
The LA Times identified 7 top crippling challenges that restaurants are facing going into 2025. In this week’s video, I’m going through each one with specific things you can do to protect your business so that 2025 can be your best year yet.
Our guests expectations around how quickly they are served is increasing but the solution is not so simple. Watch today’s video to see my #1 tip for clients when it comes to speeding up service so that every single customer is happy with their experience in your restaurant.
Many restaurant owners don’t give much thought to HOW they’re doing discounts in their restaurant but there really is a right and wrong way to handle them.
Can you change the way you look at your restaurant? Owning, running, managing a restaurant … it’s hard.
Investing in technology isn’t about replacing all of your staff with robots but there are a lot of small improvements you can make in the technology you use in your restaurant that will help with your rising costs.
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