Owners keep telling me their staff just don’t get it and won’t step up. They don’t follow the basics. They don’t seem to use common sense. And no matter how many times you say “we need better service,” it doesn’t change.
Your schedule might look fine on paper, but your team hates it. There’s one scheduling habit behind most of these problems and fixing it will make your team happier and your restaurant run smoother.
Most restaurant owners wait too long to deal with bad team behavior. You notice the little things in the first week — too chatty, too sloppy, not taking scheduling seriously — but you let it slide. Watch now to see how to spot problems early and stop them before they cost you.
Restaurant owners keep making the same mistake when promoting managers.
It feels like the right move. They’ve been around a while. They say they want it. You’ve got a spot to fill. But that decision backfires more often than it works.
Most restaurant owners talk about “building their brand”, but what they’re really doing is working on branding.
For more than a decade, clickBACON has helped independent restaurant owners get control of their numbers. Now, we’ve taken it to the next level.
Last month at the National Restaurant Show in Chicago, I chatted with Emily over at Bear Robotics where they’re putting robot servers on the floor for about $2 an hour.
The restaurant industry has changed, and it’s not returning to what it used to be. In this video, I’m walking through what’s really happening in 2025 when it comes to labor, tech, and financials.
Believe it or not, there are a ton of great opportunities all around you right now but most people miss them.
Most restaurant advice loves to “teach you how to fish.” Cool. But you’re drowning.
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