OMG Everything is Important in Your Restaurant
Urgency shouldn’t trump the important things in your business. Maximize your schedule & reach your goals with this simple system.
“People will forget what you said, people will forget what you did but people will never forget how you made them feel.” – Maya Angelou
People won’t remember what you did or said if their experience in your restaurant didn’t measure up. They will remember how they felt.
Quick Tip #32 – Proper sized scoops, spoons, ladles and bags will dramatically decrease your food cost.
I see such a lack of care when it comes to portioning over and over again, why?
Is Luck Important to Restaurant Success
When you track the past, you always feel out of control. Measure the right things to help your restaurant and employees grow.
“Cheap is the last refuge for the marketer who can’t figure out how to be better.” – Seth Godin
People won’t remember what you did or said if their experience in your restaurant didn’t measure up. They will remember how they felt.
Quick Tip #31
If you stop selling on social media and start connecting with your customers, the results will 10x.
How Well Should you Train Restaurant Employees
When you worry about training employees TOO well, you lose the opportunity to do what you actually want in business and life.
“Running a business by a P&L is like driving a car looking through the rear view mirror.” – Unknown
Relying on P&L sheets ensures you’re always reacting to issues. Better leading indicators get you in front of problems. BACON can help!
Quick Tip #30
Customer service isn’t something you train. It has to be the culture and mindset of your entire restaurant. There’s no grey area here.
CoGS vs Direct Operating Expenses
There’s a simple breakdown and must-have tool if you want to track your cost of goods sold & direct operating expenses the rightway.
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