Restaurant Fair Wage Service Fees: are they in your future?

Should restaurants add a living wage service fee to their checks or just raise prices? It’s a HOT topic that’s very controversial and extremely interesting.

A restaurant in Durham, North Carolina was recently shamed for not being a “fair living wage” restaurant by a local organization. Should they have caved to the pressure? Watch today’s video to get the whole story and then let me know what you think!


Must See Video Highlights:

  • 1:30: Who is responsible for setting “living wages”?
  • 2:25: Big cities are already at $15/hr
  • 2:50: Tip credits / tip pools > who owns the tip?
  • 3:30: Legality of who owns tips
  • 4:30: Pizzeria Toro’s implements a living wage service fee
  • 5:00: See one of their actual receipts
  • 6:00: FoH reaction vs BoH reaction
  • 6:45: Consumers don’t want their hand forced
  • 7:50: Durham Living Wage Project > a bunch of Karens or doing good?
  • 9:15: Only 18 restaurants (out of how many hundreds in Durham?) are Living Wage Project certified!
  • 10:00: So why not just raise prices? Ask Seattle what happened!