How Well Should you Train Restaurant Employees
When you worry about training employees TOO well, you lose the opportunity to do what you actually want in business and life.
What Happened to Your Restaurant’s Culture
Ditch dysfunction in your restaurant by setting the bar high and developing (not managing) your employees.
Why Your Restaurant Staff Just Doesn’t Get It
If you feel like you are talking but nobody is listening, its because your staff is NOT on the same page as you. They are not as excited as you, often times they just don’t get it. The good news is, getting them on the same page with you is easier than you think.
Eliminate Luck From Great Restaurant Service
Do these 3 things for every guest, every time if you want to create a WOW experience. Miss one, and you’re just relying on luck.
Don’t Argue About What Happened In Your Restaurant, Only The How And Why!
Figuring out HOW & WHY something happened is more important than hearing all of the details on what happened. Tips to keep you on track
What To Do When Restaurant Employees Hate Each Other
We all have employees who ‘hate’ each other, in order to fix this relationship, you have to understand what is causing the hatred.
The Role of a Restaurant Manager
If you ever feel like you have managers on your team that are not getting the job done for you, it likely because there is some confusion regarding the role of a restaurant manager.
5 Step Restaurant Employee Training Model
Your restaurant is only as strong as its weakest link. Often times a weak link is due to an improperly trained employee. Click the button below to watch a video about the 5 step system my clients use to strengthen their team and create excellent employees.
Affordable Care Act for Restaurants
The affordable care act is very confusing to many people. Especially if you are right on the cusp of needing to supply insurance to your employees or not. Find out all the details and how the affordable care act is going to effect your restaurant
IRS Automatic Gratuity Law Changes your Restaurant Tip Policy
Effective January 1st. 2014, the Revenue ruling 2012-18 is dramatically effecting service charges or automatically applied tips! And from the people I spoke with, the IRS is going to be getting VERY serious about enforcing these new tipping policies!
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