Restaurant Owners: Do You Have Your Manager’s Back?

If you don’t like what your owner is doing, the chances of you changing their behavior are very small. So, what can you do when your owner doesn’t support your decisions?

Employee conflicts are hard. They become even more challenging when the conflict is between a manager and an owner! It’s so easy to turn things into a he said, she said game and that will get you nowhere fast. So, what do you do to turn things around? I have 3 easy suggestions in this week’s video!

Must Watch Highlights From the Video:

0:44 – I love when my viewers leave me video topic ideas!
1:15 – A moment of hard truth…are you ready?
2:00 – Managers and owners need to act as a single unit.
3:10 – My tips for bringing an issue up to with your owner.
3:40 – Make it about you.
4:08 – I’d love to hear your opinion!
4:28 – 5 Step Feedback Formula works…
5:19 – The ‘he said, she said’ game doesn’t work…

Read More

Running a Restaurant Isn't Hard

The #1 complaint in restaurant management is poor employee performance. If you’re not following this simple 5-step plan to train your employees, you’re never going to get the results that you want from them …ㅤㅤㅤ

Busy Is Killing Your Restaurant

Are you busy? There are things you’re doing all day, every day in your restaurant and it’s those things that are going to put you out of business. There are 4 things you can do today to battle the busy inside your restaurant …