The RIGHT Systems, Processes, and Procedures Saved this Restaurant

Kathleen didn’t go to her restaurant for 4 MONTHS during Covid and sales went up! How was she able to be an absentee restaurant owner during one of the hardest periods for restaurants? She shares strategies inside…

Kathleen LOVES her restaurant. She also LOVES her staff. And she LOVES having more money in the bank now than ever! But believe me when I tell you that Kathleen shows up.

She’s never used “hope” as a strategy. When she learned about my SCALE program, she went ALL IN and she played ALL OUT. Her results speak for themselves: never closed one day during Covid, she took 4 months away from the restaurant, and they STILL made more money than ever before!

Her energy and passion are infectious! If you pick up even just one tip today, you are going to be in a much better place than when you started!

Must See Video Moments:

  • 1:25 – Grilled Cheese Mania started as a Food Truck!
  • 2:36 – When you do the right thing, the money comes.
  • 4:30 – Use your small business center as a resource.
  • 5:15 – Her last name really is Mania!!!
  • 6:23 – How you show up is what you will get out of anything.
  • 8:00 – Always learn and keep growing!
  • 9:00 – Be YOU and nobody else.
  • 9:30 – If anybody can do it, nobody will do it
  • 11:00 – All of the time spent refining processes and procedures allowed Kathleen to survive COVID
  • 12:00 – Talk to EVERYBODY – it’s your best marketing.
  • 13:30 – She didn’t go to the restaurant for 4 months and sales went up!
  • 14:30 – Grilled Cheese Mania didn’t close down one day during COVID…how?
  • 18:02 – Third-Party Delivery is a marketing platform. Say what?
  • 19:39 – Think out of the box to bring in more money!
  • 21:00 – What is Kathleen’s bank account balance?
  • 23:06 – Kathleen is successful beyond her dreams!
  • 25:40 – If you’re not happy with what you are doing, do something else!
  • 26:44 – Are you passionate?
  • 27:37 – No negativity at GCM!
  • 29:25 – Red Envelope campaign works – thanks Michael T!
  • 31:56 – If you don’t know where you want to go, how will you ever get there?
  • 33:00 – You won’t regret taking the SCALE course!