What do you need to start a business? Three simple things: know your product better than anyone, know your customer, and have a burning desire to succeed. – Dave Thomas
The stars will never align, and the traffic lights of life will never all be green at the same time. The universe doesn’t conspire against you, but it doesn’t go out of its way to line up the pins either. Conditions are never perfect…just do it and correct course along the way. – Tim Ferris
If you don’t change and mix things up, you’re going to get run over. One of the things we preach is change, change, change. –
Tilman J. Fertitta
Answering the phone properly is crucial to the success of your restaurant.
People are the core of every business. Businesses are based on relationships, and relationships are based on people. I would go to an average restaurant run by amazing people over an outstanding restaurant run by awful people. – Marcus Lemonis
If you or an employee feel stuck at a certain level of success it may be a due to something known as the Peter Principle. In this week’s video I will talk to you about this principle and how you can overcome it.
Can your customers tell the difference between you and your competition? – Scott Mckain
Getting your customers to come back more often is the easiest way to increase your restaurant profits. But getting them to come more often is not just about memberships or loyalty programs.
Restaurant Loyalty Programs and Restaurant Membership Programs are an awesome way to reward customers, but what are the differences?
Every restaurant needs to have a point of view. – Danny Meyer
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