Video Blog

How to Answer Your Restaurant Phone

Answering the phone properly is crucial to the success of your restaurant.

“People are the core of every business. Businesses are based on relationships, and relationships are based on people. I would go to an average restaurant run by amazing people over an outstanding restaurant run by awful people.” – Marcus Lemonis

People are the core of every business. Businesses are based on relationships, and relationships are based on people. I would go to an average restaurant run by amazing people over an outstanding restaurant run by awful people. – Marcus Lemonis

Peter Principle: Restaurant Owner’s Glass Ceiling

If you or an employee feel stuck at a certain level of success it may be a due to something known as the Peter Principle. In this week’s video I will talk to you about this principle and how you can overcome it.

“Can your customers tell the difference between you and your competition?” – Scott Mckain

Can your customers tell the difference between you and your competition? – Scott Mckain

Restaurant Customers Come Back More Often

Getting your customers to come back more often is the easiest way to increase your restaurant profits. But getting them to come more often is not just about memberships or loyalty programs.

Loyalty or Membership

Restaurant Loyalty Programs and Restaurant Membership Programs are an awesome way to reward customers, but what are the differences?

“Every restaurant needs to have a point of view.” – Danny Meyer

Every restaurant needs to have a point of view. – Danny Meyer

The Restaurant Menu Matrix Dilemma

Your restaurant’s most important selling tool is the menu. If it has too many choices, it can confuse your customers. In this week’s video I will share with you about this dilemma restaurateur’s face in their menus and how you should approach it.