I love Chick-fil-A. Everything about them, honestly. And when it comes to restaurant operations, they are hands-down the best.

Last week we talked about the competitive advantage of In-N-Out (efficiency). This week, it’s Mighty Fine burgers. Can you guess their competitive advantage?

What’s your competitive advantage? The one thing that makes you unique, special, and successful. Today’s tip helps answer that question.

There’s one simple thing you can do in your restaurant right now that will drive business more than any other strategy. Read more…

Getting your customers to come back more often is the easiest way to increase your restaurant profits. But getting them to come more often is not just about memberships or loyalty programs.

Restaurant Loyalty Programs and Restaurant Membership Programs are an awesome way to reward customers, but what are the differences?

Your restaurant’s most important selling tool is the menu. If it has too many choices, it can confuse your customers. In this week’s video I will share with you about this dilemma restaurateur’s face in their menus and how you should approach it.

You can easily predict what a restaurant’s goals are by simply looking at their planned activities in the calendar.

Mission statement are so boring, who cares. In this week’s video, I will tell you why you should use a promise instead of a mission statement.