“Do not correct a fool, or he will hate you; correct a wise man, and he will appreciate you.” – Unknown
Do you ever feel like your speaking a foreign language to your employees? Today’s post talks about how to overcome the language barrier.
How to Setup Combo Meals in Your POS System
Want to make reporting combo meals easier and more accurate? Follow my quick 2 step process!
“Once you say you’re to settle for second, that’s what happens to you in life.” – John F. Kennedy
JFK always strived to be the best or do his best. This drive elevated him to the office of President. Do you have the same drive with your business?
How to Cost Options on Your Menus
There are two basic methods for costing out a recipe that has different options. We talk about each in today’s post.
“Tell me how you will measure me, and then I will tell you how I will behave. If you measure me in an illogical way, don’t complain about illogical behavior.” – Eli Goldratt
Employee performance is one of the most sensitive topics for any business owner. How do you properly measure and incentivize employees?
The Best Way to Exceed Your Restaurant Guests Expectations
What makes a restaurant have great customer service? I can tell you it comes from doing one thing really well – exceeding your guests’ expectations.
“Opportunity is missed by most people because it is dressed in overalls and looks like work.” – Thomas A. Edison
There is no substitution for hard work and there is no shortcut for success. We all wish there was, but life (especially business) just doesn’t work that way.
What Defines Great Restaurant Customer Service
The only way to define great customer service in your restaurant is by exceeding your guests’ expectations.
“All organizations are perfectly designed to get the results they get.” – Arthur W. Jones
If you are seeing a 3% profit return, but really want a 10% profit return, then it’s time to hop off the carousel and take a look at your systems. Read more…
Three Lessons Restaurant Owners need from Chick Fil A
I love Chick-fil-A. Everything about them, honestly. And when it comes to restaurant operations, they are hands-down the best.
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