How do you turn your average employee into a diamond that sparkles and shines? That’s the subject of today’s video blog.

If you want to improve or establish a great culture in your restaurant, start with your standards and how you hold people accountable to those standards.

Do you feel you are always checking up on your employees because they aren’t doing what they are asked? Then this week’s video is for you!

This week’s video is more for operators, managers, employees, line level staff, cooks, servers, or bartenders. My number one tip for getting promoted!

If you find yourself wishing, wanting, or hoping for something new, take a pause. It’s a matter of finding what you can control.

Struggling with your staff? It might be because they’re not being onboarded properly. Trust me, nothing is more important than that step.

This week I’m teaching you three steps to get the most out of your employees in 2019.

It’s book week! I am sharing a book that goes to the core of the restaurant business: The Four Disciplines of Execution by Sean Covey, Chris McChesney, and Jim Hulling.

Restaurant employee turnover happens – that’s just a plain fact. Here are my Top 3 strategies for preventing it from happening so often!

The only way to define great customer service in your restaurant is by exceeding your guests’ expectations.