Quick Tip #30
Customer service isn’t something you train. It has to be the culture and mindset of your entire restaurant. There’s no grey area here.
“If you ignore the urgent, it will kill you today. If you ignore the important it will kill you tomorrow.” – Sean Covey
If you’re busy handling the daily grind in your restaurant, you never get to the important stuff to get you to the place you want to be
Quick Tip #29
You may hate putting in the crappy work that has to be done today to make your restaurant great, but I promise, it will pay off.
Quick Tip #28
How can you prevent being overbooked, becoming overwhelmed and over promising but under delivering? Your handy dandy calendar.
“Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.” – Oprah Winfrey
Glass half full or half empty? 5 minute exercise brings it into perspective to help not only your personal life but also your restaurant
Quick Tip #27 – If your restaurant is packed, offering desert is not the best thing for your bottom line.
When do you upsell to increase your average check, and when do you hold back hoping they don’t take you up on the offer?
“Be thankful for problems. If they were less difficult, someone with less ability might have your job.” – Jim Lovell
If running a restaurant was easy, everyone would be doing it giving you more headaches. Be thankful it’s a hard as it is.
Quick Tip #26
Your food is amazing, so why doesn’t it show in the pictures you’re using? Fire up a healthy addiction to #foodporn
“The happiest people don’t have the best of everything. They make the best of everything they have.” – Anonymous
There’s a million reasons why the restaurant down the street is doing better than yours. Use that motivation to propel yourself forward.
Quick Tip #25
Stop calling it in every day. Be proud of what you’re doing so you can show up 100% every day. You and your staff deserve it.
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